Returns & Exchanges
At Hadley Designs, we want your home to be perfect, which is why we offer a 30-day return window for all unused and original-condition items. If your purchase doesn't fit your space or style, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online return portal with your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and securely attach it to your original packaging.
Drop Off Package
Deliver your package to any authorized carrier location listed on your label, ensuring all items are safely padded to prevent damage during transit.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing